About & FAQ

One person, based in Imperial, who'd rather explain it in plain English than sell you something.

Dalen Schmoll, owner of Schmoll Technologies
Hi, I'm Dalen.

I fix the computer, and I explain it so you don't need me next time.

I've been the “can you look at my laptop?” guy for family, friends, and my congregation for years. In 2026 I made it official: Schmoll Technologies, a registered Missouri LLC, run out of my home in Imperial.

Three things, done properly: computer repair and clean Windows/Mac rebuilds, logo and brand design for local businesses, and restoring the family photos that are falling apart in a shoebox.

What you get that the big-box counter won't give you: a flat price before I start, your files backed up before I touch anything, and the same person from first text to hand-back. I'm also a licensed pastor, which mostly means I'm patient, I don't judge what's on your screen, and I take trust seriously.

Text 636-212-0166Contact

FAQ

Questions neighbors actually ask.

How much does it cost?

Flat prices, every time: $79 tune-up, $99 virus/pop-up removal, $149 full rebuild, $60/hr patient help or remote. Photo restoration from $35, logos from $300. The full list is on the Services & Rates page, and you'll get the exact number by text before I start.

Do you work on Macs?

Yes. Tune-ups, cleanups, macOS reinstalls, data transfer to a new Mac. Pricing is the same as Windows.

Where do I drop off my computer?

In Imperial, by appointment — I'll text you the address when we book. House calls are +$25 within 15 miles of Imperial or +$45 across the St. Louis metro, and a lot of problems can be handled remotely with no driving at all.

Will I lose my pictures?

No. Files are backed up before any repair that touches the system, and restored when it's done. For a full rebuild you'll sign a short consent form so we both know exactly what's being saved.

How long does it take?

Tune-ups and cleanups: same or next day. Rebuilds: 1–2 days. Photo restoration: 2–5 days depending on damage. Logos: about two weeks.

A pop-up says my computer is infected and to call Microsoft. Should I?

No — Microsoft never does that. Hold the power button 10 seconds, restart, and it's usually gone. If it keeps coming back, that's a real cleanup ($99).

What if you can't fix it?

Then you don't pay. If the hardware's dead I'll tell you honestly and recover what I can.

What forms of payment do you take?

Cash, check, or Cash App at pickup. Orders over $300 add a 3% processing fee; waived when you pay by bank transfer (ACH).

Do you support small businesses?

Yes — month-to-month IT retainers at $150/mo (Essentials: 2 hrs priority support + monthly health check) or $250/mo (Plus: 4 hrs, quarterly planning, vendor liaison, all trip fees waived). No contract, no per-user fees. Details →

Can you keep an eye on my parents' computer?

Yes — that's the Senior tech check-in plan ($25/month). Once a month I call or connect remotely, check updates, backups and antivirus, clean up pop-ups, and answer the "is this real?" questions. Between visits they can text me any suspicious email or phone call and I'll tell them straight. You (or whichever family member they choose) get a short note after each check-in so you know things are fine. Details →

Do you offer any discounts?

Two. First responders and military (police, fire, EMS, dispatch, corrections, active duty, Guard/Reserve, veterans) get 10% off labor, design, and website work — show your badge or ID. Churches and religious organizations get 10% off services, websites, and monthly plans for the organization's own equipment and projects. One discount per invoice; excludes parts and domain fees. Details →

Do you sell parts or computers?

Not currently. If an upgrade (SSD, memory) makes sense I'll tell you exactly what to buy, and install it for a flat labor price.

Can you restore a photo I only have a phone picture of?

Often, yes — send it and I'll tell you what's possible. A flatbed scan gives the best result, and I can scan it for you at drop-off.

Do you do websites?

Yes. A one-page "Get Found" site is $350; a small-business site up to five pages is $750. Built as fast, plain files you own, hosting included — no monthly builder fee. No domain yet? I register and maintain it for $75/year — renewals, DNS, email, and any “it’s down” fixes included. Optional $25/mo care plan for edits. Details →

Is my data private?

Yes. I look only where the repair requires, never copy anything beyond the backup you've approved, and delete working copies once you confirm everything's back. As a licensed pastor I'm a mandated reporter under Missouri law, which is spelled out plainly in the privacy notice (PN-1) you can request any time.

Something else? Text 636-212-0166 — real answer, same day.

💬 Text Dalen — 636-212-0166